October 12, 2013
Job Title: Library Assistant
Job Posting: Substitute Library Assistant
The Public Library of New London has an opening for a qualified candidate to provide support for public service desks. This is a part-time substitute library assistant position with variable hours, including daytime, evening and Saturday hours.
Excellent customer service skills and computer proficiency are required. A high school degree is required and some college preferred.
The starting salary is $9.75 per hour, with no benefits.
If interested, please send a cover letter and completed application to email@example.com or mail to:
Public Library of New London
63 Huntington Street
New London, CT 06320.
Deadline for filing an application is November 5, 2013 at 5:00 PM. OEO/EEO/M/F.
General Statement of Responsibilities
A Library Assistant – Provides high quality customer service to library patrons. This position reports to the Head of Adult Services and Head of Circulation.
- Assists Reference Librarian at reference desk by answering basic in-person and telephone reference inquiries.
- Assists patrons with computer services, including public access computers and online public catalogs (OPACs).
- Performs library materials check-in, check-out, renewal, holds, and patron registration and renewal.
- Shelves and files materials as necessary.
- Repairs and mends library materials as necessary.
- Collects patron fines and fees and makes change as needed.
- Prepares Adult Services desk for operation – includes telephone and database set-up and various housekeeping tasks.
- Performs other tasks as assigned, may work in other areas as assigned.
A high school diploma is required for this position, with some college work preferred. This position requires good interpersonal skills, communication skills, and the desire to provide excellent customer service. Solid writing and computer skills are also required.
The Library Assistant assigned to Adult Services may be a person with partial visual or hearing disability. Adaptive technology may be used to communicate with others, although the Library Assistant assigned to Adult Services must be able to communicate in person and by telephone and read print and nonprint materials. The reaching, bending, and lifting that characterize this position may pose physical challenges.